Guest Experience Coordinator (Front Desk)

St. James's Place; Cardiff; Vor Ort; GBP 24.000 - 28.000; Vollzeit

Benefits dieser Stelle

Market-leading benefits package

28 days annual leave and bank holidays

Private Medical Insurance

Pension scheme

Enhanced Parental Leave

Life Assurance

EV salary sacrifice

Zusammenfassung

St. James's Place in Cardiff is seeking a Front of House Coordinator for a 12-month fixed-term contract. As the first point of contact for visitors, you will manage a welcoming reception and support day-to-day operations.

The role is ideal for a highly organised, customer-focused person with strong communication skills and attention to detail who can work independently and as part of a team. You will use Microsoft Office daily and help arrange meetings and events, while representing the firm

Qualifikationen

• Previous front of house/reception experience.
• Strong Microsoft Office skills (Word, Excel and PowerPoint).
• Excellent written and verbal communication skills.
• Strong organisational skills with attention to detail.
• Commitment to delivering outstanding customer service.

Aufgaben

• Greeting visitors and ensuring a warm, professional welcome.
• Handling inbound calls and directing enquiries.
• Coordinating meeting room bookings and setup.
• Organising visitor parking and access requests.
• Raising facilities-related issues and ensuring prompt resolution.
• Providing administrative support across Operations and Wealth Management.
• Supporting meetings, events and office activities.
• Building strong relationships across the business to provide daily support.
• Identifying process improvements to enhance efficiency.

Kenntnisse

Customer service

Communication

Organisation

Team player

Tools

Microsoft Office

Jobbeschreibung

St. James's Place in Cardiff is seeking a Front of House Coordinator for a 12-month fixed-term contract. As the first point of contact for visitors, you will manage a welcoming reception and support day-to-day operations.

The role is ideal for a highly organised, customer-focused person with strong communication skills and attention to detail who can work independently and as part of a team. You will use Microsoft Office daily and help arrange meetings and events, while representing the firm