Guest Experience & Operations Coordinator

St. James’s Place; West of England; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

28 days' annual leave plus bank hols,

Private Medical Insurance – family

Generous Pension – 10% employer, up to

Enhanced Parental Leave – up to 26 wks

Protection Benefits – income & life

EV salary sacrifice scheme through Tus

Job summary

St. James’s Place is seeking an entry-level permanent Reception/Administration professional at our Bristol Office. You will be the first point of contact for visitors and callers, delivering a professional and welcoming service and providing essential support to the Partnership Directorate.

This role includes event support and coordination of facilities in a busy corporate environment. You will bring strong organizational skills, a collaborative mindset, and proficiency with Microsoft Office.

Qualifications

• Previous reception, customer service, hospitality or administrative experience is advantageous.
• Proficiency in Microsoft Office is expected.
• Commitment to high-quality service and building strong working relationships.

Responsibilities

• Greet visitors and clients with a welcoming, professional service.
• Provide professional switchboard service and manage messages and voicemail.
• Ensure reception security, monitor access, and manage visitor cards.
• Coordinate meeting room bookings and liaise with Post Room and Security teams.
• Support Operations Support as the location interface with Corporate Real Estate.
• Raise facilities issues promptly and monitor until resolved.
• Coordinate visitor parking and EV charging arrangements with access control.
• Assist Wealth Management and Partnership teams with projects and admin tasks.

Skills

Team player

Brand awareness

Self motivated

Prioritisation

Microsoft Suite

Salesforce

Events background

Tools

Salesforce

Job description

St. James’s Place is seeking an entry-level permanent Reception/Administration professional at our Bristol Office. You will be the first point of contact for visitors and callers, delivering a professional and welcoming service and providing essential support to the Partnership Directorate.

This role includes event support and coordination of facilities in a busy corporate environment. You will bring strong organizational skills, a collaborative mindset, and proficiency with Microsoft Office.