Visitor Experience & Operations Coordinator

St. James'S Place; West of England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave plus bank hols (p

Private Medical Insurance

Generous Pension Scheme 10–15%

Enhanced Parental Leave 26 weeks

Protection Benefits – CI, income &Life

EV salary sacrifice via Tusker

Job summary

St. James's Place is seeking an entry-level Reception/Operations Assistant at our Bristol office. You will greet visitors, manage the national switchboard, and provide administrative support to the Partnership Directorate while contributing to event coordination.

You'll handle security, meeting room bookings, parking coordination, and day-to-day queries, building strong relationships with stakeholders and supporting the wider Wealth Management teams on projects and events.

Qualifications

• Strong customer service experience.
• Collaborative team player with a proactive mindset.
• Understanding the importance of brand awareness.
• Self motivated with ability to prioritise tasks.
• Confident with Microsoft Office suite.
• Experience in receptionist, customer service, hospitality or admin roles is advantageous.

Responsibilities

• Greet visitors and provide a welcoming service, supervising them until hosts arrive.
• Operate a professional switchboard, take messages and manage voicemail.
• Maintain reception security and monitor access per policies.
• Coordinate meeting room bookings and assist with event setups.
• Support the Partnerships Directorate and broader Operations Support team.
• Raise facilities issues promptly and manage parking and EV charging bookings.
• Assist wealth management teams with projects and admin tasks.
• Build relationships with stakeholders and align activities with strategic priorities.
• Provide on-site support for community events as required.

Skills

Customer service

Team player

Brand awareness

Self motivated

Prioritisation

Microsoft Office

Tools

Microsoft Office

Job description

St. James's Place is seeking an entry-level Reception/Operations Assistant at our Bristol office. You will greet visitors, manage the national switchboard, and provide administrative support to the Partnership Directorate while contributing to event coordination.

You'll handle security, meeting room bookings, parking coordination, and day-to-day queries, building strong relationships with stakeholders and supporting the wider Wealth Management teams on projects and events.