Front of House & Operations Coordinator (12-Month)

St. James’s Place; Cardiff; Hybrid; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Market-leading benefits package

28 days annual leave plus bank hols

Private Medical Insurance

Generous Pension Scheme

Enhanced Parental Leave

Protection Benefits

EV salary sacrifice scheme

Zusammenfassung

St. James’s Place is hiring a Front of House Coordinator for a 12-month fixed-term contract in Cardiff.

You will be the first point of contact at the Cardiff location, ensuring a professional reception and smooth day-to-day front-of-house operations, handling calls and supporting facilities and events. You’ll need strong communication, organization, and MS Office skills, with experience in a corporate environment.

Qualifikationen

• Previous experience in a front of house, reception or client-facing role.
• Strong Microsoft Office skills, including Word, Excel and PowerPoint.
• Excellent written and verbal communication skills.
• Strong organizational skills with excellent attention to detail.
• A commitment to delivering outstanding customer service.
• Experience working within a corporate or professional services environment.
• Experience supporting operational, administrative or facilities-related activities.
• Experience coordinating meetings, events or visitor management processes.

Aufgaben

• Greeting visitors, clients and Partners, ensuring a warm and professional welcome from arrival through to departure.
• Handling inbound calls, directing enquiries and taking accurate messages.
• Coordinating meeting room bookings and supporting colleagues with room set‑up requirements.
• Organising visitor parking and electric vehicle charging bookings, alongside access requests via the car park intercom system.
• Raising and monitoring facilities‑related issues to ensure they are resolved promptly.
• Providing administrative and operational support across the wider Operations and Wealth Management teams.
• Supporting the delivery of meetings, events and office activities where required.
• Building strong relationships across the business to provide effective support and guidance for day-to-day queries.
• Finding opportunities to improve processes and ways of working to enhance efficiency and service delivery.

Kenntnisse

Front-of-house

Reception

MS Office

Communication

Organization

Customer service

Event coordination

Facilities support

Tools

Word

Excel

PowerPoint

Jobbeschreibung

St. James’s Place is hiring a Front of House Coordinator for a 12-month fixed-term contract in Cardiff.

You will be the first point of contact at the Cardiff location, ensuring a professional reception and smooth day-to-day front-of-house operations, handling calls and supporting facilities and events. You’ll need strong communication, organization, and MS Office skills, with experience in a corporate environment.