Guest Experience Bar & Restaurant Supervisor

Valor Hospitality Partners, LLC; Glasgow; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Crowne Plaza Glasgow is seeking a Bar and Restaurant Supervisor to lead the Food & Beverage team and deliver exceptional guest service. The role requires overseeing service at the restaurant and bar, managing shifts, and ensuring smooth operation during busy periods.

The position emphasizes high standards, attention to detail, and flexibility to work evenings, weekends, and holidays in a busy hotel environment in Glasgow.

Qualifications

• Previous experience in a similar role within hospitality is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and commitment to high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Oversee the Food and Beverage team as they carry out their duties.
• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Communication skills

Interpersonal skills

Fast-paced environment

Attention to detail

Flexible shifts

Job description

Crowne Plaza Glasgow is seeking a Bar and Restaurant Supervisor to lead the Food & Beverage team and deliver exceptional guest service. The role requires overseeing service at the restaurant and bar, managing shifts, and ensuring smooth operation during busy periods.

The position emphasizes high standards, attention to detail, and flexibility to work evenings, weekends, and holidays in a busy hotel environment in Glasgow.