Bar and Restaurant Supervisor Bar · Crowne Plaza Glasgow ·

Valor Hospitality Partners, LLC; Glasgow; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Crowne Plaza Glasgow is seeking a Bar and Restaurant Supervisor to lead the Food & Beverage team and deliver exceptional guest service. The role requires overseeing service at the restaurant and bar, managing shifts, and ensuring smooth operation during busy periods.

The position emphasizes high standards, attention to detail, and flexibility to work evenings, weekends, and holidays in a busy hotel environment in Glasgow.

Qualifications

• Previous experience in a similar role within hospitality is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and commitment to high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Oversee the Food and Beverage team as they carry out their duties.
• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Communication skills

Interpersonal skills

Fast-paced environment

Attention to detail

Flexible shifts

Job description

Crowne Plaza Glasgow

£27,476.80 per annum/ £13.21 per hour plus service charge, 40 hours per week over 5 days

We are seeking a dedicated and enthusiastic individual to join our team. As a Bar and Restaurant Supervisor, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.

Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

• Oversee the Food and Beverage team as they carry out their duties

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.

• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.

• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.

• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.

• Assist in the coordination and execution of events and special functions.

• Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills and Experience

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

• Strong attention to detail and a commitment to delivering high standards.

• Flexible to work various shifts, including evenings, weekends, and holidays.

What's in it for you?

Look at some of the Rewards and Benefits avaliable at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail].

Please note that employment is subject to proof of eligibility to work in the UK.