Guest Experience Associate - Part-Time (Evenings/Weekends)

Whitbread; Lower Blandford St Mary; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Full training and day-one support

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Job summary

Whitbread is hiring a Ground Floor Team Member for Bournemouth Westbourne Premier Inn. You will welcome guests, assist with check-in, serve breakfast or dinner, and help guests have a smooth stay. Shifts include evenings and weekends; fixed term contract until 04/02/2027, 15 guaranteed hours per week, salary up to £13.06 per hour.

No hotel experience required. If you enjoy helping people and stay calm when busy, we’ll teach you the rest and offer training and career development within Premier

Qualifications

• No hotel experience required.
• Friendly, enjoys helping people.
• Able to stay calm when busy.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals, including bar work and serving alcohol.
• Answer questions and help solve problems.
• Help keep the reception, restaurant and public areas looking their best.
• Support teammates across the hotel when things get busy.
• Make sure every guest feels looked after from arrival to departure.

Skills

Customer service

Teamwork

Calm under pressure

Flexibility

Job description

Whitbread is hiring a Ground Floor Team Member for Bournemouth Westbourne Premier Inn. You will welcome guests, assist with check-in, serve breakfast or dinner, and help guests have a smooth stay. Shifts include evenings and weekends; fixed term contract until 04/02/2027, 15 guaranteed hours per week, salary up to £13.06 per hour.

No hotel experience required. If you enjoy helping people and stay calm when busy, we’ll teach you the rest and offer training and career development within Premier