Guest Services Associate - Flexible Hours & Training

Whitbread; Southampton; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Whitbread Benefits Card

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

60% off Premier Inn rooms

Job summary

Whitbread Premier Inn in Southampton North is hiring a Ground Floor Team Member for 18 hours per week, at up to £13.06 per hour. You’ll welcome guests, assist with check-in, serve meals, and help keep all areas friendly and tidy. No prior hotel experience required and full training provided.

The role includes evenings and weekends, with a supportive team and the chance to learn new skills across the hotel as you grow in your career.

Qualifications

• You don’t need hotel experience.
• If you're friendly, enjoy helping people and can stay calm when it's busy, we'll teach you the rest.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Whitbread Premier Inn in Southampton North is hiring a Ground Floor Team Member for 18 hours per week, at up to £13.06 per hour. You’ll welcome guests, assist with check-in, serve meals, and help keep all areas friendly and tidy. No prior hotel experience required and full training provided.

The role includes evenings and weekends, with a supportive team and the chance to learn new skills across the hotel as you grow in your career.