Front Desk & Guest Services Associate — Permanent

www.whitbreadcareers.com - jobboard; Potters Bar; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Permanent contract

Full training

Whitbread Benefits Card – up to 60%

Company pension

Save As You Earn scheme

Discounts on shopping/travel

Job summary

Premier Inn is seeking a Ground Floor Team Member for the South Mimms/Potters Bar site. You will welcome guests, assist with check-in, and help provide breakfast or dinner while ensuring a smooth stay. The role involves varied shifts including evenings and weekends to support busy guest periods.

No hotel experience is required; friendly, proactive people who stay calm under pressure will thrive and receive full training to grow within Premier Inn.

Qualifications

• No hotel experience required
• Friendly and helpful attitude
• Calm under pressure

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Keep reception, restaurant and public areas tidy
• Support teammates when busy
• Ensure guests feel looked after from arrival to departure

Job description

Premier Inn is seeking a Ground Floor Team Member for the South Mimms/Potters Bar site. You will welcome guests, assist with check-in, and help provide breakfast or dinner while ensuring a smooth stay. The role involves varied shifts including evenings and weekends to support busy guest periods.

No hotel experience is required; friendly, proactive people who stay calm under pressure will thrive and receive full training to grow within Premier Inn.