Ground Floor Hospitality Associate – 20h/wk, Fixed-Term

Premier Inn; Alfreton CP; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Fixed-term contract

Career development

Whitbread Benefits Card

Company pension

Employee discounts

Job summary

Premier Inn Mansfield is seeking a Ground Floor Team Member to greet guests, assist with check-in, and help ensure a smooth stay. You may also serve breakfast or dinner and assist guests with local recommendations, while keeping areas tidy and welcoming.

This fixed-term role offers a structured training program, opportunities to advance within Premier Inn, and benefits through Whitbread, with shifts including evenings and weekends.

Qualifications

• No hotel experience required.
• Friendly, helpful attitude.
• Ability to stay calm when busy.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals, including bar service.
• Answer questions and help solve problems.
• Keep reception, restaurant and public areas clean and welcoming.
• Support teammates across the hotel during busy periods.
• Ensure every guest feels looked after from arrival to departure.

Skills

Customer service

Friendly demeanor

Calm under pressure

Job description

Premier Inn Mansfield is seeking a Ground Floor Team Member to greet guests, assist with check-in, and help ensure a smooth stay. You may also serve breakfast or dinner and assist guests with local recommendations, while keeping areas tidy and welcoming.

This fixed-term role offers a structured training program, opportunities to advance within Premier Inn, and benefits through Whitbread, with shifts including evenings and weekends.