Guest Experience Architect

Landsec; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

A leading property management firm is seeking a Customer Support Assistant in Greater London. This role involves welcoming visitors, managing guest lounge operations, and resolving service requests. Candidates should have the ability to work flexibly between 08:00 and 17:30. This position offers the opportunity to contribute to a well-maintained and welcoming environment while working independently and collaboratively with a dedicated team.

Qualifications

• Ability to work flexibly between the business hours of 08.00 and 17.30.

Responsibilities

• Providing welcome and support to staff and visitors.
• Assists in the provision of a well-maintained guest lounge.
• Investigates problems and assists with agreed remedies.
• Maintains records and advises relevant persons of actions taken.

Job description

A leading property management firm is seeking a Customer Support Assistant in Greater London. This role involves welcoming visitors, managing guest lounge operations, and resolving service requests. Candidates should have the ability to work flexibly between 08:00 and 17:30. This position offers the opportunity to contribute to a well-maintained and welcoming environment while working independently and collaboratively with a dedicated team.