Resident Experience & Leasing Associate

Greystar (International); London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive pension

Healthcare benefits

Holiday allowance

Job summary

A global real estate firm in London is seeking a Customer Service Associate who excels in providing exceptional resident experiences. This role involves handling customer queries, supporting community activities, and fulfilling administrative tasks. Ideal candidates will have a strong background in customer service, proficiency in Microsoft Office, and excellent communication skills. Competitive benefits package included.

Qualifications

• Excellent customer service skills with significant experience in customer-facing roles.
• Understanding of UK Health and Safety requirements.
• Fluent in English, both verbal and written.

Responsibilities

• Deliver exceptional resident living as part of a team.
• Respond positively to customer queries and complaints.
• Complete Health and Safety compliance activities.

Skills

Customer service skills

Proficient in Microsoft Office

Team player

Relationship building

Organizational skills

Education

Good level of general education

Tools

Booking systems

Databases

Job description

A global real estate firm in London is seeking a Customer Service Associate who excels in providing exceptional resident experiences. This role involves handling customer queries, supporting community activities, and fulfilling administrative tasks. Ideal candidates will have a strong background in customer service, proficiency in Microsoft Office, and excellent communication skills. Competitive benefits package included.