Resident Experience & Property Concierge

deverellsmith; City Of London; On-site; GBP 20,000 - 30,000; Part time

Job summary

A property management company based in London is seeking a Customer Service Associate to enhance resident experiences and handle property management tasks. The ideal candidate will have a strong customer service background, organizational skills, and experience in a fast-paced environment. This part-time role involves collaboration within a dynamic team, conducting property viewings, and providing administrative support.

Qualifications

• Significant experience in a customer-facing service delivery role.
• Excellent customer service skills with a proven track record.
• Strong team player with relationship building abilities.

Responsibilities

• Deliver exceptional resident living experiences.
• Conduct property viewings and drive sales conversions.
• Complete administrative tasks including logging maintenance requests.

Skills

Customer service skills

Team player

Organizational skills

Communication skills

Numerical skills

Education

Good level of general education

Tools

Microsoft Office

Databases

Job description

A property management company based in London is seeking a Customer Service Associate to enhance resident experiences and handle property management tasks. The ideal candidate will have a strong customer service background, organizational skills, and experience in a fast-paced environment. This part-time role involves collaboration within a dynamic team, conducting property viewings, and providing administrative support.