Guest Concierge Bell Attendant: Warm Front Entrance Service

The NoMad Hotel London; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Refer a Friend scheme

Employee discount in F&B outlets

Pension scheme

Complimentary family meal

Training and progression opportunities

Paid breaks and annual leave

Birthday off (paid) after 1 year

Hotel discount

Private health care

Experience stay including breakfast

Job summary

The NoMad Hotel London is seeking a friendly Bell Person to join our Concierge team. This entry-level front-of-house position reports to the Head Concierge and Duty Manager, assisting with luggage, greeting guests, and supporting the main entrance.

Ideal candidates will have prior experience in a similar role or strong guest-service skills, and demonstrate a professional, warm attitude that reflects NoMad’s standards. A 5-day day shift is required.

Qualifications

• Experience in a similar role is beneficial.
• Strong customer-service mindset and professional appearance.

Responsibilities

• Welcomes guests to the hotel, assists with luggage at the main entrance.
• Liaises closely with the concierge team to provide smooth service.
• Delivers genuine, attentive, and friendly guest care reflecting NoMad standards.
• Acts as an ambassador for NoMad and upholds company values.
• Works a 5-day shift schedule during the day.

Skills

Guest service

Team liaison

Job description

The NoMad Hotel London is seeking a friendly Bell Person to join our Concierge team. This entry-level front-of-house position reports to the Head Concierge and Duty Manager, assisting with luggage, greeting guests, and supporting the main entrance.

Ideal candidates will have prior experience in a similar role or strong guest-service skills, and demonstrate a professional, warm attitude that reflects NoMad’s standards. A 5-day day shift is required.