Senior Account Manager

Anne Corder Recruitment Ltd; Kimbolton; On-site; GBP 42,000 - 58,000; Full time

Job summary

Anne Corder Recruitment Ltd partners with a UK-based business to recruit a Senior Internal Account Manager who will own a portfolio of key B2B customers, driving revenue through upselling, cross-selling and introducing new products and services.

You will be the main contact for day-to-day queries, build relationships with senior decision-makers, conduct regular reviews, and collaborate with field sales, logistics and marketing to deliver an excellent customer experience.

Qualifications

• 5+ years’ experience within B2B sales, internal sales or account management.
• Strong track record of growing existing customer accounts.
• Excellent commercial awareness with negotiation and pricing skills.
• Confidence analysing customer data to identify sales opportunities.
• Strong communication across phone, email and presentations.
• Ability to build credibility with senior stakeholders.
• Excellent organisation to manage multiple priorities.

Responsibilities

• Manage and develop a portfolio of key B2B customer accounts.
• Drive revenue growth through upselling and cross-selling.
• Act as main contact for customers and resolve day-to-day queries.
• Build relationships with senior decision-makers and stakeholders.
• Conduct regular account and business reviews.
• Analyse purchasing patterns and forecast sales toward targets.
• Collaborate with sales, logistics, support and marketing to ensure excellent service.

Skills

B2B sales

Account management

Negotiation

Data analysis

Communication

Stakeholder management

Organisation

Tools

HubSpot

Job description

Are you an experienced B2B Account Manager who knows how to grow existing customer relationships and spot new commercial opportunities?

We are looking for a Senior Internal Account Manager / Key Account Manager to take ownership of a portfolio of key customers, developing strong relationships while driving revenue through upselling, cross-selling and introducing new products and services.

This is a commercially focused role suited to someone who enjoys building long-term relationships, understanding their customers and identifying opportunities to increase account value.

The role

As Senior Internal Account Manager, you will:

• Manage and develop a portfolio of key B2B customer accounts.
• Drive revenue growth through upselling, cross-selling and identifying new opportunities.
• Act as the main point of contact for customers, managing day-to-day queries and resolving issues.
• Build strong relationships with key decision-makers and senior stakeholders.
• Conduct regular account and business reviews.
• Analyse customer purchasing patterns and identify opportunities for further growth.Forecast sales and work towards agreed commercial targets.
• Work closely with field sales, logistics, customer support and marketing teams to deliver an excellent customer experience.
• Use HubSpot to manage customer activity, sales pipelines and performance.
• Ensure customer requirements, orders and agreed service levels are delivered effectively.

What we're looking for

You’ll ideally have:

• 5+ years’ experience within B2B sales, internal sales or account management.
• A strong track record of managing and growing existing customer accounts.
• Excellent commercial awareness with strong negotiation and pricing skills.
• Confidence analysing customer data and identifying sales opportunities.
• Strong communication skills across phone, email and presentations.
• The ability to build credibility and relationships with senior stakeholders.
• Excellent organisation skills with the ability to manage multiple priorities.
• Experience using a CRM system; HubSpot experience would be advantageous.

This is a great opportunity for an experienced Account Manager who wants to take ownership of key customer relationships and play an important role in driving continued business growth.

Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK.