Growth-Driven Ecommerce Manager

Pitch Ltd; West Midlands; On-site; GBP 42,000 - 66,000; Full time

Job summary

Pitch Ltd in Birmingham is seeking an experienced Ecommerce Manager to own performance across our ecommerce sites, focusing on traffic, conversion, AOV and the customer journey.

You'll work with the digital, marketing, merchandising and creative teams to turn insights into action, using analytics tools like Google Analytics and Shopify to inform tests and optimisations.

If you're commercially minded, proactive and excited by growing online revenue, we'd love to hear from you.

Qualifications

• Experience as Ecommerce Manager or similar in retail or D2C.
• Strong understanding of ecommerce journey, CRO and SEO.
• Experience with analytics tools and data-driven decision making.

Responsibilities

• Planning trading and promotional activity around seasonal demand and key commercial periods.
• Improving onsite merchandising, product discovery, navigation, search and category structures.
• Ensuring bestsellers, new products and key commercial ranges are positioned effectively across the sites.
• Managing online product launches, hero products, clearance and end-of-life ranges.
• Developing a CRO roadmap and identifying where customers are dropping out of the journey.
• Testing and improving landing pages, product pages and checkout journeys to increase conversion and AOV.
• Using A/B testing and customer behaviour insights to inform future improvements.
• Supporting customer acquisition and retention activity, working with the wider marketing team to grow relevant traffic.
• Working alongside content, creative, UX and development teams to turn insight into action.

Skills

Trading & performance

CRO & SEO

Analytics & data-driven

A/B testing

Shopify familiarity

Customer journey optimization

Tools

Shopify

Google Analytics

Looker

Microsoft Clarity

Job description

Pitch Ltd in Birmingham is seeking an experienced Ecommerce Manager to own performance across our ecommerce sites, focusing on traffic, conversion, AOV and the customer journey.

You'll work with the digital, marketing, merchandising and creative teams to turn insights into action, using analytics tools like Google Analytics and Shopify to inform tests and optimisations.

If you're commercially minded, proactive and excited by growing online revenue, we'd love to hear from you.