Groups & Events Coordinator — Free Nights & Perks

Hyatt Hotels Corporation; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays across Hyatt

Free meals on duty

50% discount on food and beverages

Complimentary laundering of work atti

Headspace membership

Career development opportunities

Job summary

Hyatt Hotels Corporation is seeking a Groups & Events Coordinator for Great Scotland Yard Hotel in London. You will support group bookings and events from enquiry to execution, coordinating with clients and internal teams to ensure flawless delivery and guest satisfaction.

The role emphasizes organisation, communication, and attention to detail, with experience in events, sales, reservations or guest services valued. A strong command of Microsoft Office and admin systems is required.

Qualifications

• Previous experience within a hotel environment would be beneficial.
• Experience in events, sales, reservations or guest services is advantageous.
• Proficiency in Microsoft Office and administrative systems.

Responsibilities

• Support coordination of group and event bookings and maintain records in hotel systems.
• Prepare proposals, contracts and client communications per hotel standards.
• Coordinate event logistics including rooming lists and guest requirements.
• Create, amend and distribute Event Orders to operations teams.
• Act as a link between clients and hotel departments for smooth event delivery.
• Organise internal meetings and assist with action follow-ups.
• Produce reports and keep sales and events systems up to date.
• Handle inquiries with timely, professional responses aligned to standards.
• Build relationships with clients and colleagues to deliver a welcoming experience.
• Identify opportunities to improve administrative processes for the team.

Skills

Event coordination

Customer service

Microsoft Office

Tools

Microsoft Office Suite

Job description

Hyatt Hotels Corporation is seeking a Groups & Events Coordinator for Great Scotland Yard Hotel in London. You will support group bookings and events from enquiry to execution, coordinating with clients and internal teams to ensure flawless delivery and guest satisfaction.

The role emphasizes organisation, communication, and attention to detail, with experience in events, sales, reservations or guest services valued. A strong command of Microsoft Office and admin systems is required.