Groups & Events Sales & Service Lead

Virgin Hotels Edinburgh; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Virgin Hotels Edinburgh is seeking a Group & Events Sales - Service Assistant Manager to drive event bookings and revenue within our UK operations. You will coordinate strategy with the hotel’s events and operations teams, nurture client relationships and participate in pre/post-convention planning to ensure flawless guest experiences.

You should have 2–3 years in catering or event sales, strong English communication, and proficiency with standard software; Delphi and HMS Infor familiarity is a

Qualifications

• Current, legal and unrestricted ability to work in the United Kingdom.
• Minimum 2-3 years of catering/event sales experience.
• Experience in hospitality including hotels, bars, restaurants and event spaces.
• Ability to clearly communicate in English with clients, guests, vendors, teammates/management.
• Proficient computer knowledge.
• Experience with Delphi and HMS Infor would be beneficial.

Responsibilities

• Booking events and achieving revenue goals; set a high bar for the team and motivate others.
• Network and represent Virgin Hotels; maintain supply/demand market relationships.
• Gather data and prepare strategic plans to meet revenue goals; forecast; price menus; establish revenue minimums.
• Organize and lead pre- and post-convention meetings with hotel teams and clients.
• Be the first line of communication with the Event Manager & Operations Manager; react quickly to issues; guest first.

Skills

Event sales

Hospitality industry

English communication

Client relations

Team collaboration

Tools

Delphi

HMS Infor

Job description

Virgin Hotels Edinburgh is seeking a Group & Events Sales - Service Assistant Manager to drive event bookings and revenue within our UK operations. You will coordinate strategy with the hotel’s events and operations teams, nurture client relationships and participate in pre/post-convention planning to ensure flawless guest experiences.

You should have 2–3 years in catering or event sales, strong English communication, and proficiency with standard software; Delphi and HMS Infor familiarity is a