Groups & Events Sales & Service Lead

Virgin Hotels Edinburgh; London Borough of Hackney; On-site; GBP 42,000 - 60,000; Full time

Job summary

Virgin Hotels Edinburgh is seeking a Group and Events Sales - Service Assistant Manager to sell and coordinate events in the hotel's spaces, driving revenue and ensuring exceptional guest experiences. The role involves leading client relationships, coordinating with the Events Manager and Operations Manager, and supporting sales and marketing initiatives.

The ideal candidate has 2–3 years in catering or event sales, strong English communication, and proficient computer skills.

Qualifications

• Hospitality industry experience is essential.
• 2–3 years catering/event sales experience required.
• Ability to communicate clearly in English with clients and colleagues.
• Proficient computer skills are expected; experience with Delphi and HMS Infor is a plus.

Responsibilities

• Book events and drive revenue through strategic sales and service delivery.
• Coordinate pre/post-convention meetings with hotel teams.
• Support development of revenue plans, forecasting, and menus pricing.
• Deliver outstanding guest service and maintain client relationships across departments.

Skills

Team player

Communication skills

Presentation skills

Creativity

Problem solving

Leadership

Tools

Delphi

HMS Infor

Job description

Virgin Hotels Edinburgh is seeking a Group and Events Sales - Service Assistant Manager to sell and coordinate events in the hotel's spaces, driving revenue and ensuring exceptional guest experiences. The role involves leading client relationships, coordinating with the Events Manager and Operations Manager, and supporting sales and marketing initiatives.

The ideal candidate has 2–3 years in catering or event sales, strong English communication, and proficient computer skills.