Groups & Events Executive — Luxury London Hotel

Meliá Hotels International; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

28 days holiday including public days

Contributory pension

Refer a friend £500

Dental and health cover

Melia discounts

Career development

Awards and recognition

Career growth opportunities

Payday Parties

Job summary

ME London is seeking an organised Groups & Events Executive to coordinate group bookings, meetings and social events, ensuring flawless delivery and exceptional service. You will manage proposals and contracts for smaller events, work across hotel teams, and build lasting client relationships in a fast-paced luxury setting.

Reporting to the Groups & Events Manager, you will handle deposits, invoices and post-event follow-up, while exploring opportunities to increase revenue and guest

Qualifications

• At least two years’ experience in a similar groups and events role in a hotel of a comparable standard.
• Strong knowledge of hotel operations and hotel systems.
• Excellent organisational skills and attention to detail.
• Commercial mindset with ability to identify revenue opportunities.
• Advanced English, both written and spoken; additional languages are a plus.
• Degree in Tourism, Hospitality, Marketing or related subject preferred.

Responsibilities

• Be the main contact for confirmed groups from handover to departure.
• Prepare proposals, quotations and contracts for events with fewer than 10 bedrooms.
• Coordinate accommodation, catering, meeting spaces and services across departments.
• Prepare and distribute event orders and group summaries for delivery teams.
• Build strong client relationships and identify opportunities to upsell hotel services.
• Monitor deposits and payments, update pro-forma invoices and check final billing.
• Attend operational briefings and site inspections when required.
• Maintain contact during events to gather feedback and encourage repeat business.

Skills

Organisational skills

Communication skills

Advanced English

Hospitality experience

Education

Degree in Tourism or Hospitality

Degree in Marketing or related subject

Job description

ME London is seeking an organised Groups & Events Executive to coordinate group bookings, meetings and social events, ensuring flawless delivery and exceptional service. You will manage proposals and contracts for smaller events, work across hotel teams, and build lasting client relationships in a fast-paced luxury setting.

Reporting to the Groups & Events Manager, you will handle deposits, invoices and post-event follow-up, while exploring opportunities to increase revenue and guest