Group Warranty Manager

Kemp Recruitment Ltd; Leicester Forest East; On-site; GBP 36,000 - 48,000; Full time

Job summary

Kemp Recruitment Ltd is seeking an experienced Warranty Manager to leadWarranty operations at a well-established dealership. The role involves overseeing all warranty processes, managing claims and ensuring timely, accurate reporting across the team.

You will liaise with manufacturers, service teams and engineers, monitor performance, drive improvements and ensure compliance with warranty guidelines. The ideal candidate has strong organisational and communication skills and can manage workloads

Qualifications

• Experience as Warranty Manager or Warranty Supervisor.
• Experience with plant machinery, construction or automotive equipment.
• Strong understanding of warranty procedures.
• Excellent organisation and communication skills.
• Ability to manage workloads and meet deadlines.
• Strong attention to detail.

Responsibilities

• Oversee warranty claims and processes.
• Submit and process manufacturer warranty claims.
• Ensure claims are completed accurately and within deadlines.
• Liaise with manufacturers, service teams and engineers.
• Monitor warranty performance and identify improvements.
• Manage warranty documentation and reporting.
• Ensure compliance with manufacturer warranty guidelines.
• Support and develop the warranty team.

Skills

Warranty management

Team supervision

Plant machinery

Construction equipment

Automotive industry

Organisational skills

Communication skills

Deadline management

Attention to detail

Job description

I am looking for an experienced Warranty Manager to join a well-established dealership.

The successful candidate will be responsible for overseeing warranty operations, managing claims and ensuring all warranty processes are completed accurately and efficiently.

Key Responsibilities

• Manage and oversee warranty claims and processes.
• Submit and process manufacturer warranty claims.
• Ensure all claims are completed accurately and within deadlines.
• Liaise with manufacturers, service teams and engineers.
• Monitor warranty performance and identify improvements.
• Manage warranty documentation and reporting.
• Ensure compliance with manufacturer warranty guidelines.
• Support and develop the warranty team.

Requirements

• Previous experience in a Warranty Manager or Warranty Supervisor role.
• Experience within plant machinery, construction equipment, agricultural machinery or automotive.
• Strong understanding of manufacturer warranty procedures.
• Excellent organisational and communication skills.
• Ability to manage workloads and meet deadlines.
• Strong attention to detail.