Group Reservations Specialist – Corporate & Leisure

The-Queens-Hotel; Leeds; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hotel discounts

Colleague rates

F&B discounts

28 days annual leave (33 with service)

Job summary

The Queens Hotel in Leeds is seeking a highly organised Corporate & Leisure Group Reservations Coordinator to join our team. You will coordinate corporate and leisure group bookings, manage allocations and support opportunities to maximise group revenue while collaborating with Revenue, Sales and operational teams.

The ideal candidate has experience in group reservations or corporate accommodation, with strong organisational skills and attention to detail to deliver excellent client service in a

Qualifications

• Previous experience in group reservations, corporate accommodation or similar hospitality role.
• Strong understanding of group booking processes including quotations, allocations and release dates.
• Excellent organisational and planning skills with the ability to handle multiple bookings.

Responsibilities

• Manage corporate and leisure group enquiries, quotations and proposals within agreed timescales.
• Coordinate group bookings from enquiry to confirmation, recording requirements accurately.
• Maintain group booking records, rates, deposits and cancellation terms in the PMS.
• Liaise with corporate clients, tour operators and event coordinators to understand needs.
• Support pricing, availability management and inventory planning with Revenue and Sales teams.
• Communicate group requirements with Front Office, Housekeeping and F&B teams.

Skills

Organisational skills

Communication

Commercial awareness

Team collaboration

Proactive mindset

Tools

Opera PMS

Amadeus

Job description

The Queens Hotel in Leeds is seeking a highly organised Corporate & Leisure Group Reservations Coordinator to join our team. You will coordinate corporate and leisure group bookings, manage allocations and support opportunities to maximise group revenue while collaborating with Revenue, Sales and operational teams.

The ideal candidate has experience in group reservations or corporate accommodation, with strong organisational skills and attention to detail to deliver excellent client service in a