Group Reservations Executive - Elevate Guest Experiences

Klarent Hospitality Limited; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Meals provided on shift

Sales incentives & rewards

Discounted/free leisure facilities

Free parking

Discounted hotel stays

Free hotel stays as rewards

Funded apprenticeships

Annual leave incl. Bank Holidays

Holiday purchase option

Pension enrolment

Job summary

Klarent Hospitality Limited in the United Kingdom is seeking a Group Reservations Executive to convert inquiries into contracted business and respond promptly to sales leads, while maintaining brand standards and delivering exceptional guest service. You will work as part of a team across our UK hotels, managing reservations accurately and supporting guests throughout the booking process.

We offer meals on shift, incentives, parking, discounted stays, and funded apprenticeships as part of a

Qualifications

• Genuine friendliness and care for guests
• Excellent verbal and written communication skills
• Strong administration and organisational abilities
• Professional telephone etiquette and guest handling
• Well-groomed and professional appearance

Responsibilities

• Convert inquiries into contracted group reservations quickly
• Respond positively to sales inquiries to develop future leads
• Identify sales leads and act on them
• Ensure reservations are completed accurately and to guest expectations
• Provide prompt, efficient service while maintaining brand standards

Skills

Friendly & caring

Excellent communication

Great administrator skills

Team player

Professional telephone manner

Grooming standards

Job description

Klarent Hospitality Limited in the United Kingdom is seeking a Group Reservations Executive to convert inquiries into contracted business and respond promptly to sales leads, while maintaining brand standards and delivering exceptional guest service. You will work as part of a team across our UK hotels, managing reservations accurately and supporting guests throughout the booking process.

We offer meals on shift, incentives, parking, discounted stays, and funded apprenticeships as part of a