Guest Experience Host - Hospitality & Service

Klarent Hospitality Limited; Glasgow; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Food & drink discounts

Accommodation discounts

Friend & family rates

Employee assistance

Leisure Club access

Annual events

Free parking

Staff meals

Uniform provided

Job summary

Klarent Hospitality Limited in the United Kingdom is seeking a Casual Receptionist to join our fast-paced team. You will deliver exceptional guest service from check-in to check-out and help maximise occupancy while upholding hotel standards.

The role demands a true team player with strong IT skills, the ability to stay calm under pressure, and a willingness to learn. Benefits include staff discounts, free parking, uniforms, and access to our Leisure Club where applicable.

Qualifications

• Exceptional customer service is essential.
• Good IT skills and basic computer literacy.
• Able to work as part of a team and under pressure.
• Willing to learn and adapt in a fast-paced setting.

Responsibilities

• Provide excellent service from Check-In to Check-Out.
• Assist guest queries in a timely and efficient manner.
• Demonstrate knowledge of room categories, rates and packages.
• Maximise room occupancy and promote hotel services.

Skills

Exceptional customer service

IT proficiency

Team player

Under pressure

Willingness to learn

Job description

Klarent Hospitality Limited in the United Kingdom is seeking a Casual Receptionist to join our fast-paced team. You will deliver exceptional guest service from check-in to check-out and help maximise occupancy while upholding hotel standards.

The role demands a true team player with strong IT skills, the ability to stay calm under pressure, and a willingness to learn. Benefits include staff discounts, free parking, uniforms, and access to our Leisure Club where applicable.