Events & Reservations Lead: Elevate Guest Experiences

Radisson Hotel Group; Bristol; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Working in an iconic hotel

Opportunities for career growth

Competitive salary packages

Job summary

A leading hotel group is seeking an Events and Reservations Coordinator to support the reservations department in Bristol. This role requires strong supervisory skills and a commitment to exceptional guest service. You will work proactively to improve guest satisfaction, supervise the reservations team, and ensure the highest standards of service delivery. The ideal candidate will have experience in reservations and effective problem-solving abilities, contributing to a memorable guest experience.

Qualifications

• Experience in reservations.
• Commitment to delivering exceptional guest service in hospitality.
• Personal integrity in a demanding environment.

Responsibilities

• Support the smooth running of the reservations department.
• Work proactively to improve guest satisfaction.
• Supervise the reservations team fostering growth and performance.

Skills

Supervisory skills

Problem-solving capabilities

Strong communication skills

Tools

IT systems on various platforms

Job description

A leading hotel group is seeking an Events and Reservations Coordinator to support the reservations department in Bristol. This role requires strong supervisory skills and a commitment to exceptional guest service. You will work proactively to improve guest satisfaction, supervise the reservations team, and ensure the highest standards of service delivery. The ideal candidate will have experience in reservations and effective problem-solving abilities, contributing to a memorable guest experience.