Group Conference and Events Coordinator

TN United Kingdom; Paignton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel in Paignton seeks a Group Conference and Events Coordinator to manage and coordinate group bookings and events. The ideal candidate will have strong organizational skills, experience in hospitality, and a customer-centric approach. Benefits include 28 days of holiday and on-site gym access.

Benefits

28 days holiday

Extra holiday for your birthday

Free meals on shift

On-site gym access

Employee Assistance Programme

Exclusive discounts on accommodation

Qualifications

• Proven experience in event coordination or sales within hospitality.

Responsibilities

• Coordinate and manage all aspects of group bookings and events.
• Support the Sales Manager from initial inquiry to post-event follow-up.
• Ensure smooth event delivery by coordinating with internal departments.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Tools

Microsoft Office

Hotel Booking Systems

Job description

The job description is fairly detailed and well-structured, but it could benefit from improved formatting and clarity. I will refine it to enhance readability, correct minor typos, and ensure consistency in the HTML tags used.

Here's the refined version:

Group Conference and Events Coordinator, Paignton

Client: The Redcliffe Hotel

Location: Paignton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b0283b246308

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description

The Person

You'll be super-organised with a flair for planning and coordination, and a love for creating unforgettable experiences! You enjoy bringing people together, managing multiple schedules, and bringing events to life. Your people skills, keen eye for detail, and ability to stay calm under pressure are key.

As part of the team, you should embody our core values: being guest-focused, people-centric, and unleashing your potential. Our values are the heart of our business, and working here means experiencing the true essence of the Tudor Hotels Collection. You are the reason our guests create lasting memories and stories.

The Role

As the Group Conference & Events Coordinator, you will be responsible for coordinating and managing all aspects of group bookings, private events, meetings, conferences, and special events. You will support the sales manager and handle inbound inquiries from planning through execution, ensuring all hotel departments are aligned for successful events.

Responsibilities include

• Support the Sales Manager with all group, conference, and event clients from initial inquiry to post-event follow-up.
• Work with clients to understand their vision, objectives, and logistical requirements.
• Coordinate with internal departments (front office, housekeeping, F&B, kitchen, maintenance) to ensure smooth event delivery.
• Oversee room block allocations, seating plans, meeting room setups, menu selections, and event-specific needs.
• Maintain all booking information, contracts, and communications accurately in the hotel’s event management system.

Track event revenue, manage billing, and follow up on deposits and final payments.

Required Skills & Experience

• Proven experience in event coordination or sales within hospitality.
• Strong interpersonal and communication skills with a customer-centric approach.
• Attention to detail and ability to manage multiple events under pressure.
• Proficiency in Microsoft Office and hotel booking systems; experience with Guestline is preferred.

The Benefits

• 28 days holiday
• Extra holiday for your birthday
• Free meals on shift
• On-site gym access
• Employee Assistance Programme
• Exclusive discounts on accommodation, attractions, and dining across the THC Group.

Working Schedule

• Full-time
• Flexibility to work evenings and weekends as needed

About the Hotel

Set in 3 acres of gardens on a spur dividing two sandy beaches, this traditional seafront hotel was built in 1856. It’s a 6-minute walk from Paignton Pier and 3 miles from Torquay. The hotel features 70 ensuite rooms, indoor and outdoor pools, a fitness suite, and two seaside restaurants. It offers direct beach access via a tunnel. An extensive redevelopment is underway to transform The Redcliffe into a luxurious destination.