Group Conference and Events Coordinator

The Redcliffe Hotel; Paignton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Group Conference & Events Coordinator to join their vibrant team. In this role, you'll be at the forefront of creating unforgettable experiences, managing everything from group bookings to special events. Your organizational skills and attention to detail will ensure seamless event execution, while your passion for guest satisfaction will shine through every interaction. This opportunity offers a dynamic work environment where you can unleash your potential and contribute to memorable moments for guests. Join a team that values creativity and collaboration in a beautiful coastal setting.

Benefits

28 Days Holiday

Extra Days Holiday for Birthday

Free Meals on Shift

Free Gym Access

Employee Assistance Programme

Exclusive Employee Discounts

Qualifications

• Proven experience in event coordination or sales within a hotel or hospitality environment.
• Strong interpersonal and communication skills with a customer-centric mindset.

Responsibilities

• Coordinate and manage all aspects of group bookings and events.
• Work with clients to understand their vision and logistical requirements.
• Oversee room allocations, seating plans, and event-specific requirements.

Skills

Event Coordination

Sales Experience

Interpersonal Skills

Attention to Detail

Microsoft Office

Hotel Booking Systems

Tools

Guest Line

Job description

The Person

You'll be super-organised and have a flair for planning and coordination, a love for making unforgettable experiences! You will enjoy bringing people together, managing multiple schedules, and bringing events to life. Your people skills and keen eye for detail, along with the ability to stay calm and carry on, are key.

As part of the team, you should live and breathe our people values; being guest-focused, people-centric, and unleashing your potential. Our values are not just words on paper; they are the heart and soul of our business, where you’ll experience the true essence of working for the Tudor Hotels Collection. It’s because of you that our customers & guests will walk away with stories and memories to last a lifetime.

The Role

As the Group Conference & Events Coordinator, you will be responsible for coordinating and managing all aspects of group bookings, private events, meetings, conferences, and special events. You’ll support the sales manager and handle the day-to-day inbound inquiries, from planning through to execution, while ensuring every department in the hotel is set up for success with conferencing and events.

Responsibilities Include

• Support the Sales Manager for all group, conference, and event clients from initial inquiry through to post-event follow-up.
• Work with clients to understand their vision, objectives, and logistical requirements.
• Proactively work with all internal departments (e.g., front office, housekeeping, food and beverage, kitchen, maintenance) to ensure smooth and coordinated event delivery.
• Oversee room block allocations, seating plans, meeting room setups, menu selections, and event-specific requirements.
• Accurately maintain all booking information, contracts, and communications in the hotel’s event management systems.
• Track event revenue, manage billing schedules, and follow up on deposits and final payments.

Required Skills & Experience

• Proven experience in event coordination or sales within a hotel or hospitality environment.
• Strong interpersonal and communication skills with a customer-centric mindset.
• Attention to detail and ability to manage multiple events under pressure.
• Proficient in Microsoft Office and hotel booking systems; experience with Guest line is preferred.

The Benefits

• 28 Days holiday
• Extra days holiday for your birthday
• Free meals on shift
• Free gym access on-site
• Employee Assistance Programme
• Exclusive employee discounts on accommodation, attractions & dining across the THC Group.

Working Schedule

• Full-time
• Ability to work flexible hours, including evenings and weekends as needed.

Luxury | History | England

Set in 3 acres of gardens on a spur dividing the 2 sandy beaches of Paignton and Preston, this traditional seafront hotel was built in 1856. It’s a 6-minute walk from Paignton Pier and 3 miles from Torquay. This traditional, iconic property provides a great base for exploring the English Riviera and the Jurassic Coast.

The Redcliffe has 70 ensuite rooms, indoor and outdoor pools, fitness suite, and 2 seaside restaurants. The hotel features direct access to the beach via a tunnel. An extensive redevelopment programme is underway to transform The Redcliffe into an opulent and luxurious place to stay.