Ground Floor Guest Services Host (Permanent)

Whitbread; Basingstoke; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Whitbread Benefits Card – up to 60%

Pension and Save As You Earn

Discounts on shopping, travel, cinema

Job summary

Whitbread's Premier Inn in Basingstoke is hiring a Ground Floor Team Member on a permanent contract. Shifts include evenings and weekends; you’ll work 25 hours per week and earn up to £13.06 per hour at Basingstoke Leisure Park.

You’ll welcome guests, help with check-in, serve breakfast or dinner, answer questions and support colleagues to keep reception, restaurant and public areas running smoothly.

Qualifications

• No hotel experience required.
• Friendly and helpful with guests.
• Stays calm when busy and works well under pressure.

Responsibilities

• Welcome guests and help with check-in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Keep reception, restaurant and public areas looking their best
• Support teammates across the hotel when busy
• Make sure every guest feels looked after from arrival to departure

Skills

Customer service

Hospitality

Calm under pressure

Friendly demeanor

Job description

Whitbread's Premier Inn in Basingstoke is hiring a Ground Floor Team Member on a permanent contract. Shifts include evenings and weekends; you’ll work 25 hours per week and earn up to £13.06 per hour at Basingstoke Leisure Park.

You’ll welcome guests, help with check-in, serve breakfast or dinner, answer questions and support colleagues to keep reception, restaurant and public areas running smoothly.