Ground Floor Guest Experience Associate – Permanent

Premier-Inn; Livingston; On-site; GBP 9,355,000 - 10,464,000; Full time

Benefits offered by this job

Permanent contract

Full training and support

Discounts and benefits

Meal and staff facilities

Job summary

Premier Inn is looking for a Ground Floor Team Member in Livingston/Bathgate. You’ll greet guests, assist with check-in, and contribute to breakfast and dinner service while keeping public areas tidy. The role involves lively shifts, including evenings and weekends, with a strong focus on guest satisfaction.

No prior hotel experience is required, and friendly, helpful individuals who stay calm under pressure will fit well. We offer training and opportunities to grow across Premier Inn.

Qualifications

• No hotel experience required
• Friendly, helpful attitude preferred

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including bar service
• Answer questions and help solve problems
• Keep reception, restaurant and public areas clean and welcoming
• Support teammates when busy
• Ensure guests feel looked after from arrival to departure

Job description

Premier Inn is looking for a Ground Floor Team Member in Livingston/Bathgate. You’ll greet guests, assist with check-in, and contribute to breakfast and dinner service while keeping public areas tidy. The role involves lively shifts, including evenings and weekends, with a strong focus on guest satisfaction.

No prior hotel experience is required, and friendly, helpful individuals who stay calm under pressure will fit well. We offer training and opportunities to grow across Premier Inn.