Ground Floor Guest Experience Associate – Durham (Permanent)

Whitbread; North East; In loco; GBP 11.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Whitbread Benefits Card – up to 60% ffi

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Full training and support from day one

Descrizione del lavoro

Whitbread's Premier Inn in Durham City Centre is hiring a Ground Floor Team Member to warmly greet guests, assist with check-in and help serve breakfast or dinner, making every stay smoother.

This is a permanent role with 28 guaranteed hours per week, paid up to £13.06 per hour, and shifts including evenings and weekends at Freemans Place, Walkergate. No hotel experience is required; friendly, calm under pressure and a hands-on attitude will help you thrive and grow within the team.

Competenze

• No hotel experience required.
• Friendly, helpful demeanor and willingness to learn.
• Ability to stay calm and perform well under busy periods.

Mansioni

• Welcome guests and help them check in.
• Serve breakfast or dinner and assist behind the bar, including serving alcoholic drinks.
• Answer questions and help resolve problems for guests.
• Keep the reception, restaurant and public areas clean and welcoming.
• Support teammates across the hotel when busy.
• Make sure every guest feels looked after from arrival to departure.

Descrizione del lavoro

Whitbread's Premier Inn in Durham City Centre is hiring a Ground Floor Team Member to warmly greet guests, assist with check-in and help serve breakfast or dinner, making every stay smoother.

This is a permanent role with 28 guaranteed hours per week, paid up to £13.06 per hour, and shifts including evenings and weekends at Freemans Place, Walkergate. No hotel experience is required; friendly, calm under pressure and a hands-on attitude will help you thrive and grow within the team.