Guest Experience Champion (Ground Floor) – Permanent

Whitbread; Grantham; On-site; GBP 7,300 - 12,000; Part time

Benefits offered by this job

Permanent contract

Training and development

Whitbread Benefits Card

Company pension

Save As You Earn scheme

Discounts on shopping/travel/cinema

Job summary

Whitbread’s Grantham Premier Inn is hiring a Ground Floor Team Member for 18 hours per week at up to £13.06/hour. No hotel experience required; friendly, calm staff who enjoy helping guests will thrive.

You’ll join a team delivering warm welcomes, smooth check-ins and great hospitality in a busy hotel environment. This permanent role offers training, ongoing development and a range of employee benefits, including discounts and pension options.

Qualifications

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Keep reception, restaurant and public areas tidy
• Support teammates across the hotel when busy
• Ensure every guest is looked after from arrival to departure
• No two shifts are quite the same

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Keep reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Whitbread’s Grantham Premier Inn is hiring a Ground Floor Team Member for 18 hours per week at up to £13.06/hour. No hotel experience required; friendly, calm staff who enjoy helping guests will thrive.

You’ll join a team delivering warm welcomes, smooth check-ins and great hospitality in a busy hotel environment. This permanent role offers training, ongoing development and a range of employee benefits, including discounts and pension options.