Ground Floor Guest Associate - Permanent, Training

Premier-Inn; Saffron Walden; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Permanent contract

Full training and support from day one

Whitbread Benefits Card - up to 60%off

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn in Saffron Walden is hiring a Ground Floor Team Member to warmly welcome guests, assist with check-in, serve breakfast or dinner and keep public areas inviting. Roles vary; shifts include evenings and weekends. No hotel experience required; we train you from day one. You'll join a friendly team with permanent contracts, full training, and staff discounts.

Location: Thaxted Road, Saffron Walden, Essex. Pay is up to £13.06 per hour with 20 guaranteed hours per week.

Qualifications

• No prior hotel experience required.
• Friendly and proactive approach to guests.
• Willing to work evenings and weekends.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals, including behind the bar and serving alcoholic drinks.
• Answer questions and help solve problems for guests.
• Help keep reception, restaurant and public areas looking their best.
• Support teammates across the hotel when busy.
• Make sure every guest feels looked after from arrival to departure.

Skills

Guest service

Check-in help

Multitasking

Calm under pressure

Job description

Premier Inn in Saffron Walden is hiring a Ground Floor Team Member to warmly welcome guests, assist with check-in, serve breakfast or dinner and keep public areas inviting. Roles vary; shifts include evenings and weekends. No hotel experience required; we train you from day one. You'll join a friendly team with permanent contracts, full training, and staff discounts.

Location: Thaxted Road, Saffron Walden, Essex. Pay is up to £13.06 per hour with 20 guaranteed hours per week.