Grocery Delivery Driver: Friendly & Reliable

John Lewis plc; Worthing; On-site; GBP 16,000 - 17,000; Part time

Job summary

John Lewis Waitrose Delivery Driver in Worthing is a customer-facing, active role requiring a valid UK driving license and physical capability for lifting and stairs. You’ll deliver groceries, handle substitutions, and support the store team with warehouse tasks when not on the road.

The job emphasizes friendly, professional service, adherence to safety, and a robust customer-first mindset in a flexible, part-time schedule across seven days.

Qualifications

• Must be 18 or older and hold a valid UK manual car license with minimal penalty points.
• Strong customer service and a friendly, professional appearance.
• Ability to handle physical tasks such as lifting crates and stairs.
• Good communication and problem-solving skills for handling substitutions and refunds.

Responsibilities

• Be the friendly Waitrose face on the road, delivering great customer service.
• Discuss order changes with customers and resolve issues, including refunds where needed.
• Handle products with care and ensure safe, compliant deliveries.
• Ensure customers are not charged extra for substituted items when applicable.
• Help customers with their groceries and build trusted relationships.
• Familiarise yourself with the delivery route for the day and maintain vehicle safety checks.
• Assist the wider team with warehouse tasks when not on deliveries.

Skills

Full UK manual car license

Customer service

People skills

Physical stamina

Delivery or logistics experience (desф

Job description

John Lewis Waitrose Delivery Driver in Worthing is a customer-facing, active role requiring a valid UK driving license and physical capability for lifting and stairs. You’ll deliver groceries, handle substitutions, and support the store team with warehouse tasks when not on the road.

The job emphasizes friendly, professional service, adherence to safety, and a robust customer-first mindset in a flexible, part-time schedule across seven days.