Graduate Service Team Leader: Fast-Track Ops & Growth

Rentokil Initial Careers; Leeds; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Bonus & commission schemes

Private Healthcare

Pension scheme

RI Rewards discounts

Overtime opportunities

Refer a Friend bonus

Employee Assistance Programme

Long service recognition

Job summary

Rentokil Initial in Leeds invites graduates to join the Operations and Management Graduate Programme, starting as a Service Team Leader, and supervising a team of Customer Delivery Representatives reporting to the Service Centre Manager.

You will plan routes to maximise customer-facing time, debrief reports daily, and ensure KPIs such as Health & Safety and service level are met, with opportunities to develop through graduate training and program participation.

Qualifications

• Minimum 2.2 degree (BSc/BA) in any subject; business/logistics/management preferred but not required.
• Full UK manual driving licence required.
• Candidate should be target-driven, ambitious and self-motivated.
• Willingness to work in the field dealing with customers face to face.

Responsibilities

• Plan weekly routes to maximise customer-facing time and minimise driving time.
• Lead a team of Customer Delivery Representatives and report to the Service Centre Manager.
• Ensure delivery of KPIs including Health and Safety and productivity.
• Support service management in coordinating customer service requests.

Skills

Target-driven

Customer service

People management

Field work

Education

2.2 degree (any subject)

Tools

UK manual driving licence

Job description

Rentokil Initial in Leeds invites graduates to join the Operations and Management Graduate Programme, starting as a Service Team Leader, and supervising a team of Customer Delivery Representatives reporting to the Service Centre Manager.

You will plan routes to maximise customer-facing time, debrief reports daily, and ensure KPIs such as Health & Safety and service level are met, with opportunities to develop through graduate training and program participation.