Graduate Operations Analyst (Dec 25 / Jan 26 Start Date)

Clearwater Analytics; City of Edinburgh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global SaaS provider in Edinburgh is seeking a Client Servicing Analyst to deliver excellent operational support and build strong relationships with clients. The ideal candidate will have a Bachelor's degree in finance or an analytical field, possess strong problem-solving and communication skills, and be proficient in Microsoft Office. This position offers a dynamic work environment with opportunities for career progression and a competitive salary package, including benefits like health insurance and employee stock options.

Benefits

Business casual atmosphere

Team-focused culture

Access to investment reporting technology

Continual learning and professional development

Competitive salary and benefits package

Employee Stock Purchase Plan (ESPP)

3 weeks 'work from anywhere'

Qualifications

• Bachelor's degree in a finance-related or analytical field is required.
• Excellent verbal and written communication skills are crucial.
• Strong computer skills, including proficiency in Microsoft Office.

Responsibilities

• Deliver top-notch operational support to global clients.
• Address inquiries related to investment and accounting matters.
• Resolve client queries efficiently and ensure client satisfaction.

Skills

Dynamic problem solving

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Strong computer skills

Education

Bachelor's degree in a finance-related or analytical field

Tools

Microsoft Office

Job description

Clearwater Analytics® is a global SaaS solution for automated investment data aggregation, reconciliation, accounting, and reporting. Clearwater helps thousands of organizations make the most of investment portfolio data with cloud-native software and client-centric servicing. Every day, investment professionals worldwide trust Clearwater to deliver timely, validated investment data and in-depth reporting.

With global headquarters in Boise, Idaho, and offices in Edinburgh, Frankfurt, London, New Delhi, New York, Paris, Seattle, Singapore, and Washington D.C., Clearwater sets the new global standard for investment portfolio reporting.

Clearwater Analytics is paving the way as a leading technology provider for Corporations, Insurers, and Investment Managers on a global scale. We are looking for determined graduates that want to kickstart their career in the ever-growing FinTech industry. Clearwater will provide motivated individuals with the opportunity to grow their career and build the Clearwater business globally.

If you thrive on solving real challenges for clients, we want to talk to you. An ideal addition to our team is someone who enjoys working with internal and external stakeholders, is excited by consistent challenge, and has an innate desire to solve problems.

Applicable Degrees:

• Accounting
• Finance
• Economics
• Mathematics
• Statistics
• Quantitative or Analytical Fields
• Business Related Fields

Position Available:

Client Servicing Analyst - Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. These analysts play a pivotal role in delivering prompt, precise, and comprehensive responses to client queries, with the ultimate objective of efficiently resolving a substantial number of issues while ensuring that clients become enthusiastic advocates of Clearwater.

Required Skills:

• Bachelor's degree in a finance-related or analytical field
• Dynamic problem solving, organizational and interpersonal skills
• Be naturally curious
• Excellent verbal and written communication skills
• Strong computer skills, including Microsoft Office
• An intense desire to learn something new and improve on a daily basis

What we offer:

• Business casual atmosphere
• Team focused culture that promotes innovation and ownership
• Access to cutting edge investment reporting technology and expertise
• Continual learning, professional development, and career progression including international mobility opportunities.
• A vast range of social and volunteering events
• Competitive salary and benefits package; including Clearwater stock (RSUs), health and dental insurance, gym discounts, pension, and employee discount platform
• Employee Stock Purchase Plan (ESPP)
• 3 weeks 'work from anywhere'.