CALLING ALL GRADUATES

ReQuire Consultancy Ltd; Salisbury; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

33 days holiday

Hybrid pattern after probation

Job summary

ReQuire Consultancy Ltd. in Salisbury is seeking motivated graduates or career-seekers for Customer Service Executive roles. No prior experience required, with a comprehensive six-week training programme and a starting salary of £25,000 plus excellent benefits.

The role offers a Monday–Friday, 9am–5pm schedule (35 hours/week) and a hybrid pattern after probation. You’ll join a busy service centre, helping customers with inquiries, resolving issues and delivering a genuinely great service.

Qualifications

• Great communication is essential and you should enjoy talking to people.
• A positive attitude helps you engage with customers and teammates.
• Resilience helps you handle challenges calmly and find solutions.
• A willingness to learn will help you pick up financial products and processes.

Responsibilities

• Speak with customers over the phone and respond to emails.
• Listen to problems, understand needs and guide customers to solutions.
• Build relationships with customers and colleagues to ensure a great service experience.
• Learn about financial products and services during the training programme.
• Work as part of a supportive team that wants you to succeed.

Skills

Great communication

Positive attitude

Resilience

Willingness to learn

Job description

CALLING ALL GRADUATES | Or anyone looking for a fresh career opportunity!

• Customer Service Executives | Multiple Opportunities

• Location: Salisbury City Centre

• Salary: £25k + Excellent Benefits (33 days holiday, Hybrid pattern post probation)

• Hours: Monday–Friday, 9am–5pm (35 hours per week)

• Experience: None required – full training provided!

Finished university and wondering what's next? Working in hospitality, retail or customer service and want your evenings and weekends back just in time for the festive season? Or perhaps you're simply looking for an opportunity to build a proper career? Well, this could be worth a look!

We're working closely with a fantastic Commercial business in the heart of Salisbury that's looking to welcome some new people into its growing Customer Service team.

And here's the best bit: You don't need experience in financial services. In fact, you don't necessarily need any office experience at all.

What matters is your personality, your attitude, your ability to communicate with people and your willingness to learn.

The business has a brilliant track record of developing people, with internal promotions creating opportunities for new talent to join the team.

So, what's the job?

You'll be joining a busy, friendly Service Centre, helping customers with their questions, solving problems and making sure they receive a genuinely great service.

Some enquiries will be straightforward, others a little more technical, but don't worry. You'll receive a comprehensive six-week training programme to give you the knowledge and confidence to succeed.

Your day will involve:

• Speaking with customers over the telephone and responding to emails.

• Listening, understanding problems and helping people find solutions.

• Building relationships with customers and colleagues.

• Learning about financial products and services.

• Working as part of a supportive team that genuinely wants you to succeed.

Who are we looking for?

We're not looking for CVs rich in experience, infact it's all about you and your own skills you bring. You might be a graduate looking for your first career opportunity, someone who's spent the last few years working hard in hospitality or retail, or perhaps you've already gained some customer service experience.

What we'd really like to see is:

• Great communication skills. You enjoy talking to people and can hold a good conversation.

• A positive attitude. You're enthusiastic, approachable and willing to get stuck in.

• Resilience. You can handle a challenge, keep your cool and find a way forward.

• A willingness to learn.