GP Surgery Receptionist & Admin Specialist

Cranbrook Surgery; Ilford; On-site; GBP 12,000 - 18,000; Full time

Job summary

Cranbrook Surgery in Ilford is seeking a friendly Receptionist/Administrator to join our busy GP team. You will be the first point of contact for patients, manage appointments, handle telephone enquiries and perform essential administrative duties with discretion and care.

We value organised, proactive individuals with good IT skills and experience in GP settings, preferably EMIS Web. The role supports the Practice Manager and clinical staff to ensure a smooth, professional patient experience.

Qualifications

• Previous experience working in a GP surgery.
• Strong communication, organisation and IT skills.
• Knowledge of GP clinical systems (preferably EMIS Web).

Responsibilities

• Welcome patients and manage appointments and telephone enquiries.
• Maintain accurate patient records and process correspondence.
• Provide general administrative support to GPs and clinical staff.
• Support the Practice Manager with daily operations and staff records.
• Maintain confidentiality and follow NHS policies and procedures.

Skills

Communication

Organisation

IT skills

Tools

EMIS Web

Job description

Cranbrook Surgery in Ilford is seeking a friendly Receptionist/Administrator to join our busy GP team. You will be the first point of contact for patients, manage appointments, handle telephone enquiries and perform essential administrative duties with discretion and care.

We value organised, proactive individuals with good IT skills and experience in GP settings, preferably EMIS Web. The role supports the Practice Manager and clinical staff to ensure a smooth, professional patient experience.