GP Receptionist & Admin Specialist

K & W Healthcare; Greater London; On-site; GBP 25,000 - 27,000; Full time

Job summary

K & W Healthcare is seeking an experienced GP Receptionist/Administrator to join our team in London. The role requires strong GP practice reception or healthcare administration experience and proficiency with EMIS.

You will manage appointments, handle calls, update patient records, and maintain confidentiality in a fast-paced environment. The successful candidate will provide courteous, high-quality service to patients and staff, work independently as needed, and support practice operations

Qualifications

• Experience in a Medical Receptionist role is essential.
• Administrative experience is required.
• Excellent telephone handling and communication skills.
• Experience using EMIS is essential.
• Ability to work independently.

Responsibilities

• Open and secure site premises and maintain security.
• Maintain and monitor the appointments system.
• Call patients, book appointments and direct to healthcare professionals.
• Update and maintain patient records on EMIS.
• Ensure confidentiality and data protection at all times.
• Support team and contribute to process improvements.
• Deal with clinical waste and maintain clean work areas.
• Attend team meetings and participate in pilots.

Skills

EMIS

Telephone handling

Administrative experience

Medical Receptionist role

Ability to work independently

Job description

K & W Healthcare is seeking an experienced GP Receptionist/Administrator to join our team in London. The role requires strong GP practice reception or healthcare administration experience and proficiency with EMIS.

You will manage appointments, handle calls, update patient records, and maintain confidentiality in a fast-paced environment. The successful candidate will provide courteous, high-quality service to patients and staff, work independently as needed, and support practice operations