GP Receptionist & Patient Services Coordinator

The Methodist Church in Britain; Bourne; On-site; GBP 12,000 - 15,000; Full time

Job summary

Sandgate Road Surgery is seeking a receptionist to be the first point of contact for patients, answering calls and greetings at the desk. You will book appointments, handle repeat prescriptions and manage patient records in a busy GP practice.

Candidates should have GCSE English and Maths at grade C or above, and prior GP practice experience is advantageous. Flexibility to cover core hours 8am–6:30pm, Monday to Friday is required.

Qualifications

• Discretion in handling confidential patient and practice information.
• GCSE English and Maths at grade C or above required.

Responsibilities

• Act as first point of contact for patients by telephone and at reception.
• Greet patients and visitors and direct them appropriately.
• Book appointments and handle repeat prescriptions.
• Receive, log home visit requests and prepare patient notes for doctors.
• Log messages for doctors, nurses and health visitors.

Skills

Confidentiality

Education

GCSE English and Maths (A–C)

Job description

Sandgate Road Surgery is seeking a receptionist to be the first point of contact for patients, answering calls and greetings at the desk. You will book appointments, handle repeat prescriptions and manage patient records in a busy GP practice.

Candidates should have GCSE English and Maths at grade C or above, and prior GP practice experience is advantageous. Flexibility to cover core hours 8am–6:30pm, Monday to Friday is required.