GP Practice Reception & Admin Coordinator

The Methodist Church in Britain; Ilford; On-site; GBP 18,000 - 23,000; Part time

Job summary

Fencepiece Road Medical Centre in Ilford is seeking a reception and administration assistant to handle patient enquiries by phone, in person and electronically. You will book appointments, manage home visit requests and pass information to the clinical team, ensuring accuracy of patient records.

You will also process prescriptions and support clerical tasks for clinicians. The role requires GCSE English and Maths (A-C) and at least one year in a similar setting.

Qualifications

• GCSE English and Maths at grades A to C.

Responsibilities

• Deal with telephone, face-to-face and electronic patient enquiries efficiently and courteously
• Book, amend and cancel patient appointments and home visit requests
• Pass information from the clinical team to patients and help them access practice and community services
• Register new patients, checking their details for accuracy
• Process repeat prescriptions in line with practice guidelines
• Scan patient documents onto medical records using read codes and forward them to the appropriate clinician
• Scan incoming letters onto patient records within 48 to 72 hours
• File and retrieve medical records and correspondence in strict alphabetical order
• Handle incoming and outgoing post, including logging outgoing mail
• Provide word processing for GPs and health professionals, including letters and referrals
• Prepare, restock and secure consulting rooms
• Cover sickness and annual leave and work reasonable overtime when required

Skills

EMIS Web

Education

GCSE English and Maths (A-C)

Tools

EMIS Web

Job description

Fencepiece Road Medical Centre in Ilford is seeking a reception and administration assistant to handle patient enquiries by phone, in person and electronically. You will book appointments, manage home visit requests and pass information to the clinical team, ensuring accuracy of patient records.

You will also process prescriptions and support clerical tasks for clinicians. The role requires GCSE English and Maths (A-C) and at least one year in a similar setting.