GP Practice Administrator & Receptionist — Full Training

The Methodist Church in Britain; City Of London; Presencial; GBP 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full induction training

Friendly and supportive team

Resumo da oferta

The Hodford Road Surgery is seeking an Administrator and Receptionist to be the first point of contact for patients, visitors and contractors. You will handle registrations, enquiries, appointment bookings and prescription requests, while supporting the clinical and administration teams to keep the practice running smoothly.

The role includes data input, processing of clinical documents, and ensuring security and smooth operation of the practice.

Qualificações

• Experience of working in primary care.
• Good computer literacy and IT skills.
• Commitment to learning and enhancing interpersonal and communication skills.
• Commitment to learning and enhancing skills in providing quality care.

Responsabilidades

• Receive patients and visitors and handle enquiries by phone, in person and electronically, directing callers to the right healthcare professional.
• Process appointment requests and telephone consultations, book and manage appointments and home visits.
• Register new patients and temporary residents, verify details on the registration system.
• Process prescription requests and manage incoming medication requests.
• Manage electronic data, including clinical documents and patient emails.
• Pass information from the clinical team to patients and assist with accessing services.
• Take messages and relay information to the team.
• Carry out data input, searches and monitor performance against targets.
• Handle mail, filing and maintain premises security.
• Provide administrative and secretarial support and attend practice meetings.

Conhecimentos

Computer literacy

Interpersonal communication

Commitment to learning

Ferramentas

EMIS WEB

Descrição da oferta de emprego

The Hodford Road Surgery is seeking an Administrator and Receptionist to be the first point of contact for patients, visitors and contractors. You will handle registrations, enquiries, appointment bookings and prescription requests, while supporting the clinical and administration teams to keep the practice running smoothly.

The role includes data input, processing of clinical documents, and ensuring security and smooth operation of the practice.