GP Practice Administrator & Compliance Support

The Methodist Church in Britain; Ilford; On-site; GBP 26,000 - 36,000; Full time

Job summary

Cranbrook Surgery is seeking a Management Assistant to support the Practice Manager at a busy NHS GP practice. The role covers administration, staff rotas, recruitment, CQC and policy compliance, audits and confidential record handling.

Applicants should have GP surgery or NHS primary care experience, with knowledge of practice administration and EMIS, plus strong IT skills and attention to detail.

Qualifications

• GCSEs or equivalent in English and Mathematics.
• Experience in a GP surgery or NHS primary care setting.
• Good understanding of GP practice administration and day-to-day operations.
• Experience providing administrative support to a manager or senior staff member.
• Experience maintaining accurate records, handling confidential information and managing competing priorities.
• Experience communicating professionally with colleagues, healthcare professionals and external organisations.

Responsibilities

• Provide administrative and organisational support to the Practice Manager.
• Assist with staff recruitment, induction, training records, rotas and HR administration.
• Support compliance with CQC requirements, NHS policies, practice procedures and governance standards.
• Maintain and update practice policies, procedures, staff records and other documentation.
• Assist with audits, data collection, reports and monitoring practice performance.
• Support health and safety, risk assessments, infection prevention and control, and other compliance activities.
• Liaise with practice staff, PCN teams, NHS organisations and external service providers.
• Assist with practice meetings, prepare agendas and take minutes when required.
• Handle confidential information appropriately, maintaining patient and staff confidentiality.
• Undertake other reasonable management and administrative duties as delegated by the Practice Manager.

Skills

Excellent organisational skills

Strong written and verbal comms

Prioritise workloads

Multidisciplinary team working

Confidentiality GDPR information gov

Basic IT skills (Word Excel email)

Education

GCSEs English & Maths

Job description

Cranbrook Surgery is seeking a Management Assistant to support the Practice Manager at a busy NHS GP practice. The role covers administration, staff rotas, recruitment, CQC and policy compliance, audits and confidential record handling.

Applicants should have GP surgery or NHS primary care experience, with knowledge of practice administration and EMIS, plus strong IT skills and attention to detail.