GP Practice Admin & Front Desk Specialist

Primary Care Careers; Leiston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare practice is seeking a multi-skilled administrator/receptionist to join their team, working either full or part-time. The ideal candidate will be the first point of contact for patients, engaging in various tasks such as answering phones, booking appointments, and maintaining patient records. Strong customer service skills and good IT competencies are essential. Unique training and career development opportunities are also provided within this role.

Qualifications

• General practice experience is preferable, training will be provided.
• Competent in using a computer and good IT skills.
• Enjoy working as part of a busy team.

Responsibilities

• Care navigation, answering telephones, face-to-face patient interaction.
• Booking appointments for medical staff.
• Filing and retrieving patient records.
• Summarising and coding information from patients' clinical records.

Skills

Good IT skills

Customer service orientation

Teamwork

Education

English and Maths GCSE grade C or above/equivalent

Tools

SystmOne

AccuRx

DXS

Anima Triage

Job description

A local healthcare practice is seeking a multi-skilled administrator/receptionist to join their team, working either full or part-time. The ideal candidate will be the first point of contact for patients, engaging in various tasks such as answering phones, booking appointments, and maintaining patient records. Strong customer service skills and good IT competencies are essential. Unique training and career development opportunities are also provided within this role.