GP Medical Administrator — Referrals & Records Pro

Lordshill Health Centre; England; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Supportive environment

Training and development

Free Parking

Job summary

Lordshill Health Centre is seeking an experienced Medical Administrator to join our busy GP practice team. You will manage patient records, referrals and correspondence, ensuring high-quality service and compliance with GDPR and NHS information governance.

You'll support clinicians and administrative staff, coordinate referrals through NHS systems, and maintain data quality across the practice. Previous GP practice experience and strong organisational skills are essential.

Qualifications

• Previous GP practice administration experience.
• Experience managing patient workflow and clinical correspondence.
• Experience handling referrals through NHS systems.
• Knowledge of EMIS Web (or equivalent GP system).
• Excellent attention to detail and organisational skills.
• Strong communication and customer service skills.
• Ability to prioritise workload and work under pressure.
• Knowledge of NHS guidelines and primary care processes.
• Experience in data quality and clinical coding.

Responsibilities

• Process incoming clinical correspondence and workflow tasks accurately and efficiently.
• Process referrals to secondary care and community services, ensuring all information is complete and submitted within required timescales.
• Maintaining accurate patient records and ensuring data quality standards are met.
• Supporting clinicians with administrative tasks and follow-up actions.
• Liaising with hospitals, community providers and external agencies regarding referrals and patient care pathways.
• Ensuring compliance with GDPR, confidentiality and NHS information governance requirements.
• Assisting with general practice administration duties as required.

Skills

GP administration

Attention to detail

Organisational skills

Communication

Prioritisation

NHS processes

Tools

EMIS Web

Job description

Lordshill Health Centre is seeking an experienced Medical Administrator to join our busy GP practice team. You will manage patient records, referrals and correspondence, ensuring high-quality service and compliance with GDPR and NHS information governance.

You'll support clinicians and administrative staff, coordinate referrals through NHS systems, and maintain data quality across the practice. Previous GP practice experience and strong organisational skills are essential.