GP Practice Medical Secretary: Referrals & Admin

Collingham Medical Centre; Collingham CP; On-site; GBP 21,000 - 27,000; Full time

Job summary

Collingham Medical Centre is seeking a reliable Medical Secretary to support GPs and the wider primary care team. The role involves managing referrals, processing reports and Subject Access Requests, and maintaining efficient administrative systems to ensure high-quality patient care.

You will work in a busy, team-focused environment, handling confidential information with discretion and contributing to smooth daily operations across the practice.

Qualifications

• Must be organised and able to manage a fast-paced workload with accuracy.
• Strong communication and confidentiality are essential in a healthcare setting.
• Experience in GP practice administration is desirable.
• Proactive attitude and teamwork are highly valued.

Responsibilities

• Manage referrals to secondary care and NHS e-Referral Service (e-RS).
• Prepare and distribute correspondence; take accurate meeting minutes.
• Handle clinical and administrative workflows; input patient data and schedule appointments.
• Process Subject Access Requests and private medical forms; maintain records.
• Support DotRecall pathology reports, Cervical Screening, and iGPR report processing.
• Liaise with GPs, patients, hospitals and other providers to resolve queries.

Skills

Attention to detail

Organisational skills

Confidentiality

Proactive approach

Flexible attitude

Team-focused

Education

GCSE English & Maths (A-C)

Medical Terminology Training

Tools

SystmOne

NHS e-Referral Service (e-RS)

DotRecall

ICE

iGPR

Job description

Collingham Medical Centre is seeking a reliable Medical Secretary to support GPs and the wider primary care team. The role involves managing referrals, processing reports and Subject Access Requests, and maintaining efficient administrative systems to ensure high-quality patient care.

You will work in a busy, team-focused environment, handling confidential information with discretion and contributing to smooth daily operations across the practice.