Practice Administrator/Care Co-Ordinator

NHS Jobs; Hinckley; Presencial; GBP 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ongoing training

Supportive environment

Descripción de la vacante

NHS Jobs in Hinckley is seeking an organised Administrator to support GPs by processing patient referrals and managing medical records. You will ensure smooth operations across the practice and help deliver excellent patient care.

Key duties include referral management, medical records maintenance, and frontline patient communication. The role also involves processing clinical letters and providing ENT clinic admin support at both sites.

Formación

• Experience as a Medical Secretary or in a similar Administration Role.
• Knowledge of NHS Referral Process.
• Proficient in Systmone and Choose & Book.
• Strong organisational skills and attention to detail.

Responsabilidades

• Process and track patient referrals to specialists with required documents.
• Maintain accurate and confidential patient records.
• Answer patient queries, manage correspondence, liaise with healthcare providers.
• Process clinical letters through the management system.
• Provide admin support for ENT clinics at both sites.

Conocimientos

Strong organisational skills

Attention to detail

Communication skills

Patient liaison

Herramientas

Systmone

Choose & Book

Descripción del empleo

We are looking for an organised and professional Administrator to join our team. You will play a key role in supporting our GPs by processing patient referrals, and handling medical records. Your work will ensure smooth operations within the practice, helping to deliver excellent care to our patients.

Key Responsibilities

• Referral Management:Complete and track patient referrals to specialists, ensuring all necessary documentation is provided and follow-ups are done in a timely manner.
• Medical Records:Maintain accurate and confidential patient records.
• Communication:Answer patient queries, manage correspondence, and liaise with healthcare providers.
• Document Management : Processing clinical letters through our management system in a timely manner.
• ENT Administration : Provide admin support for dedicated ENT clinics held at both sites.

Requirements

• Experience as a Medical Secretary or in a similar Administration Role.
• Knowledge of NHS Referral Process.
• Strong organisational skills and attention to detail.
• Proficient in Systmone and Choose & Book.

Benefits

• Benefits : Ongoing training and development Supportive, friendly environment