Governance & Compliance Admin — Shape High Standards

Serco Limited; Leicester; Presencial; GBP 24 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

23 days holiday

Pension: Up to 6%

Training and development: 1,100+ in‑h

Health and wellbeing

Discounts

Charity

Employee networks

Resumo da oferta

Serco Limited is seeking a Business Services Administrator at HMP Fosse Way, Wigston, Leicester. The role supports the Governance, Audit and Compliance function, ensuring records accuracy and assisting with compliance and assurance across the establishment.

You will provide admin support, manage records in HUB/NOMIS, collate performance data, and assist with incidents, audits and information requests. A strong team player with excellent communication is essential.

Qualificações

• Previous administration experience in an office environment essential.
• Experience using Microsoft Office (Outlook, Word and Excel).
• Strong organisational and time-management skills with the ability to prioritise workloads.
• Excellent written and verbal communication skills.
• A professional, approachable and solutions-focused attitude.
• Strong interpersonal skills and the ability to work effectively as part of a team.
• High levels of integrity, resilience and attention to detail.

Responsabilidades

• Provide effective administrative support to the Governance department.
• Maintain accurate records across internal and external systems (including HUB and NOMIS).
• Support governance activities relating to incidents, complaints, correspondence, audits, compliance, performance data, compensation claims and Data Subject Access Requests.
• Collate performance data, produce reports and respond to information requests within agreed timescales.
• Support external inspections and audits, including HMIP visits.
• Build and maintain professional relationships with internal and external stakeholders (e.g. HMPPS, IMB, MQPL).
• Ensure all work is carried out in line with statutory, contractual, security, health & safety and equality requirements.

Conhecimentos

Administrative experience

Microsoft Office

Organisational skills

Communication skills

Teamwork

Attention to detail

Integrity

Resilience

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Serco Limited is seeking a Business Services Administrator at HMP Fosse Way, Wigston, Leicester. The role supports the Governance, Audit and Compliance function, ensuring records accuracy and assisting with compliance and assurance across the establishment.

You will provide admin support, manage records in HUB/NOMIS, collate performance data, and assist with incidents, audits and information requests. A strong team player with excellent communication is essential.