Governance & Records Administrator – Public Sector

Serco; Uttoxeter; Vor Ort; GBP 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

25 days holiday + bank holidays

Pension scheme (up to 6%)

Internal courses & apprenticeships

Wellbeing programmes

Zusammenfassung

Serco in Uttoxeter, Staffordshire, is seeking a Business Services Administrator to keep essential prison support services running smoothly. You will manage records, governance, and financial processes while supporting compliance and data requests in a security-conscious environment.

The role requires GCSEs in Maths and English, proficiency with Microsoft Outlook/Word/Excel, and strong organisational and communication skills. A team-focused, detail-oriented approach is essential.

Qualifikationen

• GCSE Grade C or equivalent in Maths and English.
• Experience using Microsoft Outlook, Word and Excel.
• Strong organisational and time management skills, with the ability to prioritise competing workloads.
• Excellent communication and relationship-building skills with a customer-focused approach.
• A positive, solutions-led attitude with strong attention to detail and integrity.
• Experience working in a people-centred environment and contributing effectively as part of a team.

Aufgaben

• Maintain accurate records and administrative systems across Business Services, ensuring information is recorded and updated within required timescales.
• Support governance, audit, compliance and performance reporting activities, including the production of reports and management information.
• Administer financial processes, ensuring records are accurate and maintained in line with local and national policies.
• Process and manage incoming and outgoing correspondence, telephone enquiries and mail in accordance with security procedures.
• Build positive working relationships with internal and external stakeholders, including HM Prison and Probation Service (HMPPS) and other partner organisations.
• Support compliance activities, record management, archiving and data requests while maintaining high standards of accuracy and confidentiality.

Kenntnisse

Outlook

Word

Excel

Organisation

Communication

Attention to detail

Teamwork

Ausbildung

GCSE Maths and English

Tools

Microsoft Office

Jobbeschreibung

Serco in Uttoxeter, Staffordshire, is seeking a Business Services Administrator to keep essential prison support services running smoothly. You will manage records, governance, and financial processes while supporting compliance and data requests in a security-conscious environment.

The role requires GCSEs in Maths and English, proficiency with Microsoft Outlook/Word/Excel, and strong organisational and communication skills. A team-focused, detail-oriented approach is essential.