OMU Hub Manager — Public Protection & Offender Leadership

Serco Limited; Leicester Forest East; On-site; GBP 36,000 - 38,000; Full time

Benefits offered by this job

Up to 23 days' holiday

6% pension scheme

Internal courses and qualifications

Wellbeing programme

Employee discounts

Volunteering day

Employee networks

Job summary

Serco Limited is seeking an OMU Hub Manager - Public Protection at HMP Fosse Way, Leicester. You will lead offender management and public protection services, ensuring compliance and high standards across the Offender Management Unit.

You will manage Prison Offender Managers and OMU teams, drive performance, support multi-agency collaboration, and promote development and rehabilitation while safeguarding communities.

Qualifications

• Proven management experience leading and motivating teams in a fast-paced operational environment.
• Strong people management skills including coaching and development.
• Excellent communication and stakeholder management, both written and verbal.
• Ability to prioritise workloads and meet deadlines.
• Knowledge of Public Protection Policy Frameworks and MAPPA guidance or ability to develop expertise quickly.
• Experience within a prison, offender management or custodial environment is desirable.

Responsibilities

• Lead and manage Prison Offender Managers and OMU administrative teams, ensuring effective delivery of offender management services.
• Oversee parole, MAPPA and public protection processes in line with policy frameworks and local procedures.
• Drive performance against key targets and contractual requirements, proactively addressing challenges.
• Build strong relationships with internal departments and external partner agencies for effective multi-agency working.
• Provide leadership, coaching and development opportunities to colleagues, fostering a positive, rehabilitative culture.
• Ensure accurate sentence calculations, record keeping, reporting and governance standards.

Skills

Management experience

People management

Communication skills

Priority setting

MAPPA knowledge

Public protection policy

Offender management experience

Job description

Serco Limited is seeking an OMU Hub Manager - Public Protection at HMP Fosse Way, Leicester. You will lead offender management and public protection services, ensuring compliance and high standards across the Offender Management Unit.

You will manage Prison Offender Managers and OMU teams, drive performance, support multi-agency collaboration, and promote development and rehabilitation while safeguarding communities.