GM Manager: Elevate Store Ops & High-Impact Team

Sainsbury’s Group; England; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free meals

Holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work

Member offers

Job summary

Sainsbury’s Group is seeking a General Merchandise Manager to oversee non-food product presentation and daily store operations. You will guide teams from shop floor to warehouse, manage performance and disciplinaries, and ensure colleagues have clear direction to serve customers.

You will lead in a fast-paced, customer-facing environment, driving KPI delivery and fostering a culture where colleagues thrive and deliver exceptional service daily.

Qualifications

• Line management experience in a fast-paced, operational setting.
• Obsessed with customers and service, coaching teams to improve.
• Delivers KPIs and performance indicators.
• Experience managing disciplinary, performance and ER issues.
• Leads operations confidently, even without senior support.

Responsibilities

• Take responsibility for managing non-food products and present them attractively for customers.
• Ensure smooth store operation from shop floor to warehouse daily.
• Manage performance, capability, disciplinaries, scheduling and pay.
• Occasionally run the store and provide direction and support to colleagues.

Skills

People management

Customer focus

KPI delivery

Disciplinary handling

Operations leadership

High-volume retail

Coaching others

Customer service excellence

Job description

Sainsbury’s Group is seeking a General Merchandise Manager to oversee non-food product presentation and daily store operations. You will guide teams from shop floor to warehouse, manage performance and disciplinaries, and ensure colleagues have clear direction to serve customers.

You will lead in a fast-paced, customer-facing environment, driving KPI delivery and fostering a culture where colleagues thrive and deliver exceptional service daily.